SurveyReady
Plan of Correction

CMS-2567 Plan of Correction for Home Health: A Practical Response Framework

The CMS-2567 is the Statement of Deficiencies and Plan of Correction form used to document survey findings and the provider's response. For home health agencies, the safest response process starts with the exact citation and evidence in the survey document, then builds a correction that addresses both the immediate finding and the system that allowed it to occur.

1. Read the deficiency before drafting the correction

Separate the regulation or tag, the surveyor's factual findings, the sampled records or observations, and the broader conclusion. Do not write a generic policy promise before understanding what the survey evidence says failed.

2. Correct the affected situation and look for others at risk

A strong corrective response should identify what was corrected for the affected patient, employee, record, or process and how the agency determined whether the same problem exists elsewhere. That often means expanding the review beyond the original sample.

3. Fix the system, not only the document

If the deficiency exposed a process failure, identify the system change needed: revised workflow, responsibility, training, monitoring, escalation, software control, audit routine, or another operational safeguard. Replacing one missing form without fixing the process that lost it invites a repeat citation.

4. Assign ownership, completion evidence, and monitoring

For each correction, identify who owns the action, when it is due under the instructions provided with the survey/enforcement notice, what evidence proves implementation, and how the agency will monitor the change. Follow the specific submission deadline and response instructions issued by the surveying authority.

5. Treat the CMS-2567 as public-facing quality evidence

CMS announced that CMS-2567 forms are publicly releasable after receipt by the provider/supplier, and in June 2026 QCOR began making HHA 2567 deficiency reports available. That makes clear, durable corrective work even more important: survey findings increasingly become visible beyond the agency.

Internal review: Before submission, ask whether each response clearly answers what will be corrected, who is responsible, when it will be completed, and how the agency will know the correction is sustained.

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Primary sources

Educational resource only. This page is not a formal CMS, accreditor, state compliance, or legal determination. Requirements can depend on agency type, services, state law, payer rules, survey authority, and current regulatory guidance.